The Montague On The Gardens

Brilliant hotel. The staff are extremely friendly and helpful. The rooms are beautiful, very clean and comfortable. Great location - tube station a 5 minutes walk away, and covent garden etc is close by too. Will 100% be staying again. Don't think I will ever stop anywhere else again in London.

I have not stayed in this exact location before. I have been a fan of hotels located in Mayfair or close to Harrods. I decided to have a change. No regrets. One reason is that arrived by train at Euston Station and the hotel is an easy 12-minute walk even with large suitcase. It is located in a street of typical Regency styled houses and is easy to miss because there is no large neon advertising sign in front of the hotel. This reflects the hotel. Effective and efficient service with a smile from room service to the bar. Bar was kept open for those late-night drinkers without any hint from the staff that it is time to go to bed. British museum and convent Garden are an easy 5 and 12 minute walk respectively. Tottenham court road is your nearest tube station. There are plenty of restaurants and pubs with food within 15 minutes of the hotel so there is no need to jump into a taxi. Bed was very comfortable with a turn down service in the evening. I was pleased that cups and saucers were provided together with a kettle so you could make coffee or tea for yourself. There was an area where could relax and read the paper. An inner courtyard reflected the location and added to the character of this particular hotel. A doorman was always on watch to help new arrivals with their luggage. I have stayed in a number of London Hotels over the years. I have now discovered a new one that I happy to place at the top of my list to stay at next time i visit London.

This hotel exceeded expectations in every category. The decor is beautiful, the Staff are amazing, the bed and room extremely comfortable, and every small detail has been considered. We had a lovely welcome and birthday treat waiting in our room, and nothing was too much trouble. Considering everything it was great value for a great location in London. We liked adding Staff gratuities to the final bill instead of tipping especially as we don't carry cash anymore. We had a flying visit for one night but will return for more leisure time in the lovely welcoming atmosphere. Super job done by everyone thank you!

My goodness what a gem this hotel is. I saved up for a Christmas trip to London and thought I’d treat myself to a nicer hotel than usual. I’ve been to several hotels across London but this was by far the warmest, cosiest, most welcoming. True elegance and the real meaning of hospitality. My room, the simplest in the building, is so beautifully decorated and had a tea-making tray, a robe and slippers and beautifully scented Floris body care (made me feel like a Princess) and the shared areas are so charming and gorgeous - I loved the paintings and the Christmas tree. It doesn’t feel like a hotel, it feels like a house. I think what makes this place special though is the staff. Franki checked me in and she was wonderful throughout my stay, Megan checked me out and she was kindness itself. Truly excellent front desk staff, so professional. The porters are a class of their own and the heart and soul of this place - always there to open a door, enquire about your day (and truly having a conversation with you as opposed to just politely listening, that’s care right there), help with transportation and with bags and frankly everything. I chatted with Levente as I was leaving telling him how hard it can be to be away from family (this was a solo trip) but this is the only hotel in London that’s made me feel at home. The breakfast team is absolutely incredible - always there to set up tea and chocolate stations, telling you to please please come to them if you’d like anything at any point. Everyone was just so incredibly attentive - especially the blonde younger lady who greeted us - and I thought the older gentleman in particular was just fantastic and very kind. Housekeeping is gorgeous, everything was spotless and they’re so incredibly attentive to your every need (there’s even a turndown service). I’ve never spent a more gorgeous stay. This is a home away from home which is amazing in bustling, busy London. Absolute gem, I tell you. I’m never going anywhere else.

Staff are very helpful, the room was small but very cosy with good facilities, the Bar area was very nice with live music, staff very helpful and efficient, we did not use the restaurant so cannot comment. In the morning staff were very helpful with everything, including getting a cab for our onward journey, will definitely be back